How to manage integrations

In Channel Program, managing integrations includes options to temporarily stop an integration or uninstall it entirely. Both actions can be performed directly within the Channel Program without needing to interact with the third-party application.

In this guide:

Stopping an integration

Stopping an integration prevents it from syncing new data. This is useful for temporarily halting the connection without removing it entirely.

  1. From the side navigation click Integrations.
  2. Find the integration you want to stop, click View.
  3. Click Stop.
    Integration_1

Resuming an integration

To resume a previously stopped integration, follow these steps. The sync of new or modified data will resume within a few minutes.

  1. From the side navigation, click Integrations.
  2. Find the integration you want to resume, click View.
  3. Click Start.
    Integration_2

Uninstalling an integration

If you need to remove an integration entirely, you can uninstall it while retaining the configuration details for easy reinstallation in the future. If you prefer to erase all configuration details, please contact support for assistance.

  1. From the side navigation, click Integrations.
  2. Locate the integration you’d like to uninstall, click View.
  3. The chevron on the Stop
  4. Click Uninstall.
    Integration_3

Reinstalling an integration

If you decide to reinstall an integration, the previously saved settings will make the process quick and straightforward, provided the configuration hasn't been completely removed.

  1. From the side navigation, click Integrations.
  2. Find the integration you want to reinstall, click View.
  3. Click Install.

Note: If either of the following conditions applies, you'll need to follow the full installation process from the beginning:

  • You wish to set up a new API user for the integration.
  • You previously requested the complete removal of the configuration details after uninstalling.