How do I update my MSP company profile?

Updating your MSP company information is crucial for maintaining transparency, credibility, and accessibility. Here's a refined guide to help you through the process.

In this guide:

Access company profile

From the side navigation click Company Profile.

How to update about us

Crafting a succinct and informative company description holds immense value.

Consider optionally including the street address of your head office location. This not only bolsters transparency, accessibility, and brand credibility but also aids in legal compliance. Moreover, it fosters local connections with users, enriching the user experience.

  1. From the About tab
  2. Click Edit next to About Us.
  3. Provide a clear description of your company.
  4. Optionally, include the street address of your head office location. Ensure the address is valid and recognized.
  5. Click Save to update.

How to update vertical focus

Vertical Focus signifies a specialized approach within a particular industry or niche, delivering customized services to fulfill the distinct requirements of clients within that sector.

  1. Scroll down to Vertical Focus within the About tab.
  2. Click the plus icon for Services Provided, Clients Managed, and Industries Supported.
  3. Check the relevant options.
  4. Click Save.

Edit or remove options:

Click the edit plus icon or X next to the option to edit or remove respectively.

How to update contact information

Supplying contact information showcases dedication to customer service, nurturing trust, and facilitating seamless communication with users. This endeavor ultimately enriches the overall user experience.

When adding contact details, it's imperative to include at least a phone number or an email address.

  1. From the About tab, scroll down to Phone & Email.
  2. Click Add New.
  3. Provide a title for the contact (e.g., team member or department).
  4. Optionally, add a phone number or email address.
  5. Click Save.
  6. Repeat for each contact.

Edit or remove options:

Click the edit pencil or trashcan icon next to the contact to edit or remove respectively.

How to update additional information

  1. From the About tab, scroll down to Additional Information.
  2. Click Add New.
  3. Select a question to answer.
  4. Provide your response.
  5. Click Save.
  6. Repeat for each additional question.

Edit or remove questions:

Click the edit pencil or trashcan icon next to the question to edit or remove respectively.

How to update company links

Offering website links for your company is indispensable for several reasons: it furnishes comprehensive information, elevates credibility, amplifies product and service promotion, enhances convenience and accessibility, augments brand visibility, and bolsters online visibility and SEO endeavors.

  1. From the About tab, scroll down to Links.
  2. Click Add New.
  3. Enter in a title for the link.
  4. Enter in the website URL.
  5. Click Save.
  6. Repeat for each link.

Edit or remove links:

Click the edit pencil or trashcan icon next to the link to edit or remove respectively.