Managing Access Requests in Channel Command

As a Vendor with Channel Command, you have full control over access requests to your portal. You can accept, decline, or revoke access at any time. This guide will walk you through the key actions.

In this guide: 

• Accept access
• Decline access

How to accept access

When accepting a partner's access request, note that access extends to all users in their organization.

1. From the side navigation click Channel Command.
2. Click Manage Access.
3. Under the Received Requests tab, locate the request to manage.
4. Click Accept.
5. Select a partnership type. If you've selected other, enter a type.
6. Select Accept.

Repeat for each pending request. Alternatively, check the box at the beginning of the row for each to be accepted, and click Accept All. Note that the partnership must be the same for all. 

How to decline access

 Declining a request does not prevent future access requests.

1. From the side navigation click Channel Command.
2. Click Manage Access.
3. Under the Received Requests tab, locate the request to manage.
4. Click Decline.
5. Select a reason for declining the request. If you’ve selected other, enter a short reason.
6. Click Decline.

 Repeat for each pending request. Alternatively, check the box at the beginning of the row for each to be accepted, and click Decline All. Note that the decline reason must be the same for all.