With the new Community Vendor & Product Submission feature, MSP users can now submit new vendors and associated products directly within the BetterTracker platform. This gives you greater control over your stack, speeds up vendor onboarding, and strengthens the community directory for all users.
✅What You Can Do with This Feature
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Add vendors not currently in the system
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Submit up to 10 products per vendor
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Get typo-tolerant suggestions for existing vendors
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Track submitted vendors/products in your NaviStack instantly
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Receive notifications once your submission is approved
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Use “Local” status for private vendor tracking
How to Submit a Vendor or Product
Login as MSP
Go to Manage Contracts
Add Contract
Start Typing the name of the new Vendor you would like to add
Press Create “Vendor Name”
Select if the Vendor/Product is New or existing
Enter Required fields marked with *
Update Product Information in fields with *
Press Add Product
Once all required fields are entered, press save
For existing Vendor select the bubble Existing Vendor
Type the name of the vendor
Add Product and enter required fields
Press Save
What Happens Next?
- Immediate Use: The vendor/product will appear in your NaviStack immediately, even before it’s approved.
- Approval Notification: You’ll be notified in-app (via the bell icon) and by email once your submission is approved and live in the system.
- Searchable Once Approved: After review, the vendor/product will appear in public search and be fully integrated into the platform.
Additional Notes
- Local Vendors: If marked as “Local,” vendors will only appear in your environment (not in public search) — perfect for niche or internal-use vendors.
- Eligibility: Only registered and verified MSP users can submit vendors and products to ensure data accuracy.
Why This Matters
This feature helps you:
- Keep your stack up to date
- Track niche or less-common vendors
- Contribute to the community and speed up data availability
- Reduce wait times for manual vendor additions
If you need help with your first submission, contact our support team.