How do I know who I am interacting as?

Upon registration, you start as a Channel Program user, representing yourself in interactions. When you're designated as an Administrator for a company account, your primary interaction shifts to representing the company. However, exceptions occur when submitting a product review, where you express personal opinions.

Navigating your company associations and switching between them involves two key steps:

How to know company association(s)

To determine which company you're representing or associated with, you can check in two places:

  1. Beneath your user avatar, where your primary company is displayed.Navigation_3
  2. At the top of the side navigation bar.
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How to switch company to interact as

Switching companies is a feature accessible to users who hold administrative roles in two (2) or more company accounts.

If you qualify as an administrator for multiple company accounts, you'll notice a badge at the top of the side navigation indicating the number of accounts you manage.

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To switch between companies:

  1. Click the chevron icon to expand the details.
  2. Select the radio button next to the desired company name.
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Upon selection, the top of the navigation bar will reflect the name of the chosen company. Additionally, if you switch between an MSP company and a Vendor (or vice versa), both the top and side navigation will update to reflect the type of the selected company.