How to add, duplicate, or search announcements

There can only be one active announcement at a time. Announcements are set on a defined schedule, which must be in one-hour increments.

In this guide: 

• Add announcements
• Duplicate announcements
• Search or filter

How to add announcements

1. From the side navigation click Channel Command.
2. Click Announcements.
3. Click Add New.
4. Enter the announcement title (max 50 characters).
5. Enter the announcement message (max 500 characters).
6. Set a start date.
7. Select a start time.
8. Select a duration from the predefined list (2 to 72 hours) or click Custom.
   1. If custom. Select an end date and time.
9. Optionally, select the announcement color (default is blue).
10. Click Save.

The announcement will display on your portal approximately 1 minute before the start time. To view the status update, click the Refresh table button.

How to duplicate announcements

1. From the side navigation click Channel Command.
2. Click Announcements.
3. In the list of announcements, locate the announcement you wish to duplicate.
4. Click the 3-dots for the announcement.
5. Click Duplicate.
6. Make necessary edits.
7. Set a schedule.
8. Click Save.

How to search, or filter

When combining a keyword search with a filter, it acts as an AND operator, meaning results will appear only if there's a match between the selected combination.

Search:

• Limited to keyword search by title. Clear your search by clicking the X in the search box.

Filtering:

• Based on duration, status, start date, and creator.
  • Duration: Displays announcements within the selected duration.
  • Status: Shows either active or inactive announcements.
  • Start Date: Displays announcements by the selected start date.
  • Created By: Shows announcements created by the selected user.

Clear the filter by clicking the X in the filter box.