Navigating Channel Program: A User Guide

Mastering your way through Channel Program as a registered and logged-in user is effortless.

In this guide:

Top navigation bar

The top navigation bar acts as your portal to essential features:

  • Global Search: Quickly find what you need. For detailed instructions, consult our guide on Streamlining your search experience.
  • Informational Pages: Tailored to your role as an MSP or a Vendor.
  • User-specific Views:
    • Bell Icon: Notifications and alerts tailored to your account.
    • User Avatar: Access user profile settings, including log out and account privacy options.

Side navigation bar

The side navigation bar is your primary tool for maneuvering within the Channel Program. Refer to How do I know who I am interacting as? for guidance.

Navigation options vary based on your account profile (MSP or Vendor) and role permissions. See below for details. 

Side navigation breakdown

Navigation options are influenced by two factors:

  • Administrator Status: Are you the organization's administrator?
  • Enabled Features: Has your organization activated features like Channel Command? MyITSpend? MultiStack Manager?

For all users

  • Home / Dashboard: Presently features an activity/social feed.
  • Company Profile, including the following submenu options.
    • My Company Profile
    • Manage Users
    • Manage Roles
  • StackCharts
  • Events, including the following submenu options:
    • Industry Calendar
    • Channel Engage
  • Free Content, including the following submenu options:
    • Blog Posts
    • Technology Map
  • Knowledge Base
  • Contact Us

For MSPs

  • NaviStack, featuring the following submenu options:
    • Manage Stack
    • Deal Registrations
    • Saved Documents
    • Vendor Contracts < exclusive to MSPs subscribed to MyITSpend 
    • Vendor Portals
    • Manage Customers < exclusive to MSPs subscribed to MyITSpend
    • MultiStack Manager < exclusive to companies subscribed to MultiStack Manager
  • Integrations < for companies subscribed to MyITSpend
  • Channel Deals
  • Write a Review
  • MSP Resources
  • Explore Vendors

For Vendors

  • Channel Command, featuring the following submenu options:
    • Manage Channel Portal
    • Manage Requests
    • Mass Messaging
    • Deal Registrations
    • Announcements
    • Invite Partners
  • Publish Content, including the following submenu options:
    • Blog Post
    • Document
    • Image
    • Video
  • Integrations < for companies subscribed to Channel Command
  • Product Reviews
  • Vendor Resources
  • Events, featuring the following submenu option:
    • Manage Events 

Collapsing and Expanding the Side Navigation

By default, the side navigation bar is expanded for easy access to all options. Click "Collapse Menu" at the top to collapse it.

Navigation_1

Exploring Sub-navigation Options

Clicking on a section with a chevron (such as Free Content) will reveal any available sub-navigation options, enabling you to access specific areas within the section. Note that not all sections have sub-navigation.

Navigation_2