Distributor Company Profiles
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      3. Distributor Company Profiles

      As a distributor, how do I update my company information?

      This is specific to Distributor company profiles only. All edits can only be completed a company profile admin.

      Access company profile

      From the side navigation click Company Profile.

      How to update about us

      A clear and concise description about the company is essential for effectively communicating its identity, offerings, and values to users, ultimately contributing to a positive user experience and facilitating meaningful interactions with the brand.

      Optionally, provide the street address for the head office location. This will enhance transparency, accessibility, and brand credibility, while also facilitating legal compliance and fostering connections with users on a local level.

      1. From the About tab, click Edit next to About Us.
      2. Enter in a description.
      3. Optionally, enter in the street address of your head office location. Please only enter valid street addresses, even those in new business/industrial areas.
        1. If the address is recognized, select the address from the results.
        2. If the address is not recognized, you can click Use entered address to save it as entered.
      4. Click Save.

      How to update additional information

      Tell everyone a little bit more about your company by answering a few simple questions.

      1. From the About tab, scroll down to Additional Information.
      2. Click Add New.
      3. Select a question to answer.
      4. Enter in your response.
      5. Click Save.
      6. Repeat steps 2-6 for each additional question.

      Need to edit or remove a question?

      • To edit any question previously answered, simply click the edit pencil next to the question. Make the edits you’d like and click Save.
      • To remove a previously answered question, simply click the trashcan next to the question. Confirm the deletion by clicking Delete.

      How to update contact information

      Providing users with contact information demonstrates a commitment to customer service, fosters trust, and enables effective communication with users. Ultimately enhancing the overall user experience.

      When adding contact information, at a minimum you must provide a phone number or an email.

      1. From the About tab, scroll down to Phone & Email.
      2. Click Add New.
      3. Enter in a title for the contact – could be a member of your team, or a group.
      4. Optionally, enter in the phone number.
      5. Optionally, enter in the email address.
      6. Click Save.
      7. Repeat steps 2-6 for each contact to be added.

      Need to edit or remove contact information?

      • To edit contact information, simply click the edit pencil next to the contact. Make the edits you’d like and click Save.
      • To remove contact information, simply click the trashcan next to the contact. Confirm the deletion by clicking Delete.

      How to update countries supported

      Showing users which countries are supported enhances transparency, improves user experience, and helps businesses manage operations more efficiently.

      1. From the About tab, scroll down to Countries Supported.
      2. Click Add New.
      3. Enter in the country and check the box at the beginning of the row. Repeat for each supported country.
      4. Once all supported countries have been selected, click Save.

      Need to edit or remove countries?

      • To edit countries, simply click the Add New. Make the edits you’d like and click Save.
      • To remove a country, simply click the X next to the country. Confirm the deletion by clicking Delete.

      How to update languages supported

      Showing users which languages are supported is essential for providing a seamless, inclusive, and user-friendly experience, ultimately contributing to the success and growth of the business.

      1. From the About tab, scroll down to Languages Supported.
      2. Click Add New.
      3. Enter in the language and check the box at the beginning of the row. Repeat for each supported language.
      4. Once all supported languages have been selected, click Save.

      Need to edit or remove countries?

      • To edit languages, simply click the Add New. Make the edits you’d like and click Save.
      • To remove a language, simply click the X next to the language. Confirm the deletion by clicking Delete.

      How to update company links

      Providing users with website links for your company is essential for offering detailed information, enhancing credibility, promoting products and services, improving convenience and accessibility, boosting brand awareness, and optimizing online visibility and SEO efforts.

      1. From the About tab, scroll down to Links.
      2. Click Add New.
      3. Enter in a title for the link.
      4. Enter in the website URL (uniform resource locator).
      5. Click Save.
      6. Repeat steps 2-5 for each link to be added.

      Need to edit or remove links?

      • To edit a link, simply click the edit pencil next to the link. Make the edits you’d like and click Save.
      • To remove a link, simply click the trashcan next to the link. Confirm the deletion by clicking Delete.