As a distributor, how do I import my line card?

Your marketplace is the perfect location to showcase your line card.

A line card serves as a valuable tool for both distributors and their customers, offering a comprehensive overview of available products and aiding in the facilitation of efficient transactions and business relationships.

Access company profile

From the side navigation click Company Profile.

• Import a CSV file
• Import troubleshooting

How to import a line card

If you have more than a small handful of vendors to add to your marketplace, using a CSV file is a time saver.

Be sure the file has a header row called that contains 3 columns (vendorName | externalUrl, description). If the header row is missing the first record will be ignored in the upload.

The only mandatory detail in the import will be the vendor name, external URL, and description are optional.

Here is a sample of the expected format:

vendorName,externalUrl,description

Sample Vendor One

Sample Vendor Two,sampledistributor.com /vendors/sample-vendor-two,This strategic partnership enables us to expand our product offerings and deliver exceptional value to our customers. As an authorized distributor of Sample Vendor Two's products, we are equipped to provide unparalleled support and expertise to our clientele. Our team has undergone rigorous training to become certified experts in Sample Vendor Two's product portfolio, allowing us to offer personalized recommendations, technical assistance, and tailored solutions to meet our customers' unique needs.

You can download the template from the application.

1. From the Marketplace tab, click Import.
2. To download a copy of the template click download our sample file here.
3. Click browse your device.
4. Browse to the location the CSV file is stored and select it.
5. Click Upload. Do not close the browser tab or window, as this will cancel the import.

During the upload, the import attempted a best match based on vendor name spelling in the file. As a result, one of two things could happen.

First – A match was found for all vendors in the file, you’ll be presented with a list of the matches that were made. If there are any that are incorrect, don’t worry you can remove the line card and add the vendor.

As no further action is required, click Close.

Second – At least one vendor didn’t match to a vendor in our system, or multiple possible matches existed. If this occurs, you’ll be presented with a list of the vendors that didn’t match or you’ll see which vendor we were able to match with.

If this occurs, you’ll have a few options on how to procced.

1. Search for the vendor.
   1. Click in the search box next to the unmatched vendor.
   2. Enter in the name of the vendor and select it.
   3. Unable to locate the vendor? Leave the field blank for a request to be sent.
2. Remove the vendor.
   1. Click the remove () icon at the end of the row for the vendor to be removed.

Once you’ve made the appropriate adjustments, click Save.
With the import and notification complete, no further action is required, click OK.

Troubleshooting CSV import

You’ve just uploaded a CSV file; however, an error was just encountered after clicking Upload. Be sure to review the message that appears as to what the problem could be.

Once you’ve determined the problem, update the file accordingly and try again. If you still experiencing issues, let us know we’re happy to help.